TYPES OF CONTROLS
There are three types of management controls.
1. Feedforward controls
2. Concurrent controls
3. Feedback controls
Each equates to a different phase of the organization's input-throughput-output cycle.
Feedforward Controls
It is also referred to as the "Preliminary Controls". It ensures that objectives are clear, that proper directions are established, and that they right resources are available to achieve them. The goal is to solve problems before they occur. The key question is "What needs to be done before we begin?".
For example, at Mcdonald's, preliminary control of food ingredients plays an important role in the firm's quality program.
Concurrent Controls
Focuses on what happens during the work process. It makes sure things are being done according to plan. The goal is to solve problems as they are occurring. The key question that is involved with the concurrent control is: "What can we do to improve things right now?".
Feedback Controls
Takes place after work is complete. It focuses on the quality of end results rather than on inputs and activities. The goal is to solve problems are they occur and prevent future problems. The key question involved is "Now that we are finished, how well did we do?".
There are three types of management controls.
1. Feedforward controls
2. Concurrent controls
3. Feedback controls
Each equates to a different phase of the organization's input-throughput-output cycle.
Feedforward Controls
It is also referred to as the "Preliminary Controls". It ensures that objectives are clear, that proper directions are established, and that they right resources are available to achieve them. The goal is to solve problems before they occur. The key question is "What needs to be done before we begin?".
For example, at Mcdonald's, preliminary control of food ingredients plays an important role in the firm's quality program.
Concurrent Controls
Focuses on what happens during the work process. It makes sure things are being done according to plan. The goal is to solve problems as they are occurring. The key question that is involved with the concurrent control is: "What can we do to improve things right now?".
Feedback Controls
Takes place after work is complete. It focuses on the quality of end results rather than on inputs and activities. The goal is to solve problems are they occur and prevent future problems. The key question involved is "Now that we are finished, how well did we do?".